Terms And Condition
All betting information supplied by the JOKER13 is administered in good faith. Please take a moment to read carefully.
1.General Terms & Rules
1.1 By registering to use the services covered by these Terms and Conditions and/or by playing at JOKER13 (hereinafter each separately and all together collectively referred to as “JOKER13” or “The Company”), you are certifying that you are 18 years of age or older, and you represent and warrant that you have read, fully understand and agree to be bound by and to comply with these “Terms and Conditions.” If you do not wish to accept the following terms and conditions, you must not register and open an account and you will be unable to access the software and the gaming services offered in conjunction therewith.
1.2 Product information, registration on the site, use of any services offered and all and any bets accepted by the JOKER13 are subject to these “Terms and Conditions”.
1.4 These “Terms and Conditions” represent the complete, final and exclusive agreement between you and JOKER13 and will supersede and merge all prior agreements, representations and understandings between you and JOKER13. You confirm that, in agreeing to accept these Terms and Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these “Terms and Conditions”.
1.5 In case of contradiction between a provision of this Agreement and any provision on the JOKER13 website, the provision of this Agreement shall prevail.
1.6 We reserve the right at our discretion to request you to furnish us with proof of your identity and age as a precondition before we allow you to participate in any JOKER13 gaming activities.
2. Deposits & Withdrawals
2.1 All withdrawal requests are processed 24/7.
2.2 The Security Service is entitled to:
refuse any withdrawal should the deposit or withdrawal amounts be inconsistent with the stakes of bets placed. Permitted withdrawal amounts shall be calculated based on the total amount of the bets placed from a deposit (the total value of all your stakes must be equal to at least half the value of all the deposits that you made). Placing a high volume of bets that have a minimal impact on your balance shall not be taken into account, which includes but is not limited to, bets placed on opposite outcomes in games such as Roulette, Baccarat, Craps, Dice, etc.
refuse any withdrawal if the betting account is misused. In this case, your account must be verified before withdrawals can take place.
2.3 The Security Service does not recommend that you:
transfer funds from one payment system to another.
deposit or withdraw funds without placing bets.
transfer funds from one account to another.
deposit via e-wallets belonging to other persons: the Company reserves the right to return money to the wallets of the original account holders without prior notice.
2.4 You can only withdraw funds using the same payment details that were used for depositing funds into your account. If you use different methods to make a deposit, withdrawals should be proportionate to the deposits made using any particular method.
2.5 The Company is entitled to refuse withdrawals via payment systems and offer a bank transfer as a substitute.
2.6 No service charge is applied if funds are deposited into or withdrawn from your account in BTC currency using the Bitcoin payment system.
2.7 Should you commit fraud with respect to the Company, such as:
abusing bonus offers or other promotions.
using unfair external factors and/or means of influence (commonly known as cheating).
taking unfair advantage (exploiting faults, defects, or errors in the software)
opening any duplicate accounts (multiple accounts)
using automated betting software or analytical systems
engaging in the fraudulent use of chargebacks and trackbacks
using stolen, copied, or otherwise unauthorized credit or debit cards as a source of funds
colluding with other persons to gain an unfair advantage through the use of bonus offers or other promotions offered by us attempting to register an account using false or incorrect information
any actual or attempted actions by you which can be reasonably deemed by us to be illegal in any applicable jurisdiction, carried out by you intentionally or with intent to deceive us and/or circumvent the restrictions prescribed by law, regardless of whether such action or attempted action will cause any loss or damage. The Company reserves the right to stop such fraudulent actions by canceling bets; closing your account with a refund; informing the relevant law enforcement authorities of the fraudulent actions.
2.8 In the circumstances mentioned in paragraph 7, customers’ account balances shall be refunded after an investigation has been concluded. The balance shall be calculated excluding any unfair profits generated.
2.9 The Company reserves the right not to compensate you for any service charges imposed by payment systems while depositing and/or withdrawing funds from the account.
3. Registration and Membership
3.1 To bet with The Company, you must complete the application for account opening and membership. We reserve the right to reject your Membership Application without reference to you or assigning any reason whatsoever.
3.2 You represent and undertake that all information supplied when registering and completing the Membership Application is accurate, true, and complete in all respects including, your name, sources of funds (including the relevant bank accounts and card numbers) and residential address.
3.3 We will take reasonable and appropriate measures to ensure that any personal information disclosed to us shall remain confidential. We will not report or disclose your data or betting information unless compelled to do so by any applicable laws and regulations.
3.4 It is your sole responsibility to keep your personal information confidential. We reserve the right to disclose and transfer your data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments.
3.5 It is your sole responsibility to ensure that the laws applicable to you do not prohibit you from using and accessing the Website(s) and/or using and participating in the Services.
3.6 We require further evidence of identification and age from you to verify your Membership Application (e.g. valid picture identification and debit/credit card). If there is any change to your information details, you shall notify us of the relevant change immediately.
3.7 We reserve the right to confirm your name and address by post. The Company may, at our discretion, undertake additional security checks against any information that you provide. By agreeing to these Terms and Conditions you give consent for The Company to access, use and store any identification verification or checks that may be made against you.
4. Placement of Bets
4.1 We accept bets for games that are advertised on the Website(s) and/or through the Device(s). All such bets are subject to the Betting Rules applicable to each event or game and these Terms and Conditions. If a manifest error or mistake occurs or an incorrect participant is quoted for any event, all bets placed on that event shall be void. In the event of any malfunction to The Company’s gaming system, The Company reserves the right to void any bets placed.
4.2 Notwithstanding any other provision in these Terms and Conditions, The Company reserves the right, in our absolute discretion, to decline all, or part, of any bet placed without providing any reason whatsoever
4.3 We only accept bets made through the internet in compliance with these Terms and Conditions. Bets are not accepted in any other form (whether by post, email, fax or otherwise) and will be void regardless of the outcome.
4.4 The Company reserves the right to suspend and or close a customer’s account at any time if it is believed that you have breached any of these Terms or have acted in a manner of cheating, hacking, attacking, manipulating, or damaging the normal betting spirits. Any winnings and or payout including balance in the account shall be deemed forfeited and invalid.
4.5 Any forms of “abnormal bets” including the use of artificial intelligence or “bots” on the Internet will be VOID without prior notification. Any attempt or actual use of artificial intelligence by members will lead to the termination of their account.
4.6 Bets will be validly placed if your username and password have been entered correctly, provided if there are sufficient funds in your account. It is your sole responsibility to ensure that the details of your bets are correct. Once your bets have been placed and confirmed by us, they may not be canceled, revoked, or changed.
4.7 You are responsible and liable for all activities and transactions that take place through the use of any of the following:
your account number;
your username and password
4.8 Bets will be deemed valid and accepted by The Company when a transaction ID is displayed on your screen and duly reflected in your transaction history.
4.9 No betting is permitted after the commencement of an event and/or where the outcome of an event is known at the time of placement of your bet. If any event is erroneously left open for betting after the commencement of the event and/or where the outcome of an event is known, The Company reserves the right to decline or void such bets placed. If for any reason a bet is inadvertently accepted by The Company after an event or match has commenced, The Company reserves the right to cancel and void such bet. Acceptance of any bet shall be at the sole discretion of The Company.
4.10 Unless stated otherwise, the result of a match or event will be determined on the day of its conclusion for betting purposes. The winner of an event or game will be determined on the date of the event’s conclusion according to the Betting Rules. The Company does not recognize suspended games, protests or overturned decisions for betting purposes.
4.11 You acknowledge that any and all odds, lines, and handicaps are subject to fluctuation without notice, and the foregoing will become fixed only at the time of acceptance of the bet by us. Where a manifest error, mistake or system failure results in an incorrect odd, line, or handicap taken in a bet, Indocash may in our absolute discretion (but shall not be obliged to) make reasonable efforts to contact you to allow the choice of placing another bet at the correct odds, lines, and handicaps.
4.12 We will not accept any simultaneously placed bets on one event from you. In respect of any bet and the associated transactions therewith, the decision of The Company is final and conclusive.
5. Collection of Winnings
5.1 Your winnings from settled bets are credited to your account and shall be withdrawn in accordance with our Terms and Conditions and upon provision of a copy of valid photographic identification and/or credit/debit card.
5.2 We will not release your funds under any circumstances if the full value of your deposit is not played through in full. Withdrawals of money from your account may only be made in the same currency in which deposits were made.
5.3 If your card issuer allows, your winnings may be credited to the credit or debit card account used for the original placement of the deposit. The credit or debit card must be the same as the name of the registered cardholder.
5.4 The Company reserves the right to make a charge to your account to cover all reasonable costs relating to both the deposit and withdrawal.
5.5 All bank charges in connection with any of your betting transactions shall be reimbursed by you. The Company is entitled to deduct and offset the foregoing from the winnings payable to you or your account.
6.1 All the promotion in JOKER13 is not allowed for multiple accounts, if there is any collusion or usage of multiple accounts, all bonus and winning amount will be confiscated.
6.2 Turnover on all types of non-live table games (e.g. Blackjack, Video Poker, Craps, American Roulette, Baccarat, and other non-live table games) and non-slot games, will not count towards this turnover requirement unless SPECIFICALLY stated.
6.3 JOKER13 will only calculate the number of bets that have been settled and with the result of winning or lose as effective turnover.
6.4 The required turnover subjected to all bonuses is not counted as an effective rebate.
11.5 Given bonuses are only valid for thirty (30) days, starting from the date they are issued unless otherwise stated in the bonus’ terms and conditions. If a player fails to make the prerequisite value of wagers before the expiration, the bonus funds and money won using money bonus funds will be removed from the player’s account.
6.5 JOKER13 reserves the right to decide unilaterally to execute and, at any time without prior notice, to modify, change, stop, cancel and/or invalidate the promotion.
6.6 All promotions or special offers introduced are subjected to these Terms and Conditions. The Company reserves the right to suspend, withdraw, or modify any promotions at any time.
6.7 In the event that The Company believes a user is abusing or attempting to abuse a promotion, The Company may, at our sole discretion, block, deny, suspend, withhold or withdraw any user from the promotion.
6.8 The Company reserves the right to void any or all bets made by any individual/group of people acting in liaison/collusion and attempts of fraud. The money in the accounts will be confiscated immediately.
7. Cancellation, Termination, and Suspension of Account
7.1 The Company reserves the right to void any winnings, freeze and forfeit any balance in your account, and/or to deactivate your account without cause at any time including, without limitation, if:
you have more than one active account with The Company;
the Name does not match the name on the credit or debit card(s) or other payment accounts used to make purchases and deposits
you participate in a promotion and withdraw before fulfilling the requirements of that particular promotion;
you provide incorrect or misleading registration information;
you have failed to provide the requested identification information;
you are not of Legal Age;
you access and participate in the Services from a jurisdiction where participation is prohibited by law;
you deny any of the transactions or deposits that you have made
you are depositing money originating from illegal or unauthorized activities;
you are found to be cheating or attempting to cheat anyone or any party or you have employed or made use of artificial intelligence or other system designed specifically to defeat the system or you are found to have colluded with other players in order to defraud The Company
you have allowed or permitted (intentionally or unintentionally) someone else to use your account; or
you fail to comply with any of the terms and conditions set forth in this Agreement
7.2 If the provision of the Services is suspended and/or your account is deactivated, the provision of the Services will only be reinstated and/or your account reactivated after the necessary rectification has been verified.
7.3 The Company retains authority over the issuing, maintenance and closing of user’s accounts at any time for any reason. The decision with regards to any aspect of your account, use of the Services or the Site, is final and shall not be open to review or appeal. We will give you reasonable notice before doing so unless circumstances dictate that we legally or practically cannot do so.
8.1 The English language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.
8.2 This Agreement constitutes the entire understanding and agreement between The Company and you regarding the Services and the Site and supersedes any prior agreement, understanding, or arrangement.
9.1 You shall hold JOKER13, its employees, officers, directors, shareholders, licensees, distributors, wholesalers, parents, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents, and suppliers harmless immediately on demand and shall fully indemnify same from any and all claims, losses, costs, damages, liabilities, and expenses whatsoever (including legal fees) that may arise from or be asserted by any third party.
9.2 JOKER13 will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Play and you confirm that we shall not be liable to you or any third party for any modification to, suspension of, or discontinuance of the Play.
9.3 JOKER14 pledges to offer both fair and timely dispute resolutions and redress without undue cost or burden, holding detailed wager and transaction records of all its financial dealings. These records are archived for a period of 5 years (from the date of transaction) and are accessible to the dispute resolution authority upon request.